Cancellation Policy

Last Updated: May 24, 2026

At Dheshop.in, we strive to process orders quickly and efficiently. Please review our cancellation policy carefully before placing an order.

1. Company Information

Dheshop.in is maintained and operated by Dheshop International.

Registered Office:
Dheshop International
No. C022, 67/1717
Space Classified
Bhagheeratha Square
Banerji Road, Kacheripady
Cochin – 682018
Kerala, India

Customer Care Email:
care@dheshop.in

Phone:
+91 94464 92944

2. Order Cancellation by Customer

• Customers may request order cancellation before the order is shipped.
• Once the order has been shipped or dispatched, cancellation requests may not be accepted.
• To request cancellation, customers should contact our support team immediately with the order details.

Cancellation requests can be sent to:
care@dheshop.in

3. Refund for Cancelled Orders

• Approved cancellations for prepaid orders will be refunded either:
  • To the original payment method, or
  • As a store coupon/store credit.
• Refund processing may take 5–7 business days depending on the payment provider or bank.

4. Order Cancellation by Dheshop.in

Dheshop.in reserves the right to cancel any order under the following circumstances:

• Product out of stock
• Pricing or technical errors
• Suspected fraudulent transactions
• Incomplete or incorrect customer information
• Payment verification failure

In such cases, customers will be informed and eligible refunds will be processed accordingly.

5. Non-Cancellable Orders

The following orders may not be eligible for cancellation once confirmed:

• Shipped orders
• Customized or personalized products
• Certain grocery and hygiene-related products
• Clearance or final sale products

6. Changes to This Policy

Dheshop.in reserves the right to modify or update this Cancellation Policy at any time without prior notice.

7. Contact Us

For cancellation-related assistance, contact:

Dheshop International

Email: care@dheshop.in
Phone: +91 94464 92944