Return & Refund Policy
Dheshop.in is operated by Dheshop International.
Return Window
Eligible items can be returned within 7 days of delivery.
Eligible for Return
- Wrong product delivered
- Defective or damaged product
- Product not as described
Strictly Non-Returnable Products
No returns for:
- Food items
- Grocery items
- Beauty & cosmetic products
- Hygiene/personal care products
- Used/opened items
- Seal broken/tampered packaging
- Customized products
Return Process
- Email support@dheshop.in with order ID & photos
- Verification by our team
- Pickup arranged or return instructions provided
- Refund/replacement after quality check
Refund Method
Refunds issued to original payment method or store credit.
Refund Timeline
Refunds processed within 5–7 working days after inspection.
Replacement
Replacement may be provided if stock is available.